About Air Canada Express

Air Canada Express is a regional feeder brand operated by Air Canada, designed to connect smaller Canadian cities and select U.S. destinations to Air Canada’s major domestic hubs and focus cities. Unlike a traditional airline, Air Canada Express is not a standalone carrier but a branding umbrella for regional flights subcontracted to partner airlines, primarily Jazz Aviation and PAL Airlines. These carriers operate a fleet of regional jets and turboprops, including Bombardier CRJs, Embraer E175s, and De Havilland Dash 8s, providing seamless connectivity for passengers traveling to and from less-served markets. The Air Canada Express brand was launched in April 2011, replacing the previous Air Canada Jazz and Air Canada Alliance regional brands. This rebranding was part of Air Canada’s strategy to clarify service expectations for travelers, distinguishing between mainline and regional operations. Over the years, the network has evolved, with Jazz Aviation becoming the dominant operator after Air Georgian and Sky Regional Airlines exited the capacity purchase agreement. In 2023, PAL Airlines joined as a new partner, adding capacity amid industry-wide pilot shortages—a move Air Canada described as a “bridging arrangement.” Air Canada Express plays a critical role in Air Canada’s network, supporting its position as Canada’s largest airline and a founding member of the Star Alliance. The brand’s success lies in its ability to extend Air Canada’s reach efficiently, leveraging technology and partnerships to optimize regional connectivity. Notable achievements include the integration of advanced reservation systems and the adoption of modern, fuel-efficient aircraft. Today, Air Canada Express remains a vital component of Air Canada’s strategy, demonstrating how major airlines use regional partnerships to enhance customer experience and operational flexibility in a competitive, technology-driven industry.

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